Effective Date: 18/08/2023
Welcome to Norby Cloud ("we," "us," or "our"). This Refund & Cancellation Policy outlines our guidelines for refunds and cancellations related to our hosting services. By using our services, you agree to abide by this policy.
1. Refund Policy
We offer a refund policy based on the following conditions:
2. Cancellation Policy
You may cancel your hosting services at any time by contacting our billing team. Different types of hosting plans have varying cancellation terms:
3. Refund Processing
Refunds will be processed using the original payment method within 10 business days of receiving your refund request. Please note that it may take additional time for the refund to appear in your account depending on your payment provider.
4. Changes to the Policy
We may update this Refund & Cancellation Policy to reflect changes in our services, technology, or legal requirements. Any updates will be posted on our website with the revised effective date.
5. Contact Us
If you have any questions or concerns about our Refund & Cancellation Policy, please contact our support team at firstname.lastname@example.org.
Thank you for choosing Norby Cloud. We strive to provide transparent and fair refund and cancellation terms for our customers.