Effective Date: 18/08/2023

Thank you for choosing Norby Cloud ("we," "us," or "our") as your trusted hosting provider. We are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our hosting services and visit our website.

1. Information We Collect

We may collect various types of information, including:

• Personal Information: This includes your name, email address, contact information, and payment details when you sign up for our services.
• Usage Data: We may collect data about how you interact with our website and services, including IP addresses, browser types, device information, and pages visited.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and gather information about your preferences and activities.

2. How We Use Your Information

We use your information for purposes such as:

• Providing Services: To deliver and maintain the services you've subscribed to, and to communicate with you regarding updates, maintenance, and support.
• Improving User Experience: To personalize your experience, troubleshoot issues, and optimize our website and services.
• Marketing and Communication: With your consent, we may send you promotional materials and updates about our services.

3. Data Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: We work with trusted third-party service providers to assist in providing our services. They are contractually obligated to handle your information securely and only for the purposes specified.
• Legal Compliance: We may disclose your information when required by law, court order, or government request.

4. Data Security

We take data security seriously and implement industry-standard measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

5. Your Choices

You have control over your personal information:

• Access and Update: You can access and update your personal information through your account settings.
• Marketing Communications: You can opt out of receiving promotional emails by following the instructions in the email.

6. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or store information from children under 18.

7. Changes to this Policy

We may update this Privacy Policy to reflect changes to our practices or for legal reasons. We will notify you of any material changes through our website or other means.

8. Contact Us

If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact our Data Protection Officer, Sander Samun by email at sander@norbycloud.com.

By using our services and accessing our website, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Norby Cloud with your hosting needs and privacy.